Privacy Policy

Introduction

At London Vista Hotels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our property.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

We may collect several types of information from and about users of our services, including:

• Personal Information: Name, postal address, email address, telephone number, date of birth, payment information, and other identifiers by which you may be contacted online or offline.
• Reservation Information: Check-in and check-out dates, room preferences, special requests, and service usage during your stay.
• Technical Information: Internet protocol (IP) address, browser type, operating system, device information, browsing actions, and patterns.
• Usage Information: Information about how you use our website, products, and services.

How We Use Your Information

We may use the information we collect about you for various purposes, including:

• Processing and managing your reservations and requests
• Providing and personalizing our services to enhance your experience
• Communicating with you about your reservation, services, or inquiries
• Sending promotional materials and special offers (with your consent)
• Improving our website, products, and services
• Conducting research and analysis to better understand our customers
• Complying with legal obligations and protecting our rights

Disclosure of Your Information

We may disclose your personal information to:

• Our subsidiaries and affiliates
• Service providers who perform functions on our behalf
• Business partners with whom we jointly offer products or services
• Legal authorities when required by law or to protect our rights

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to erasure (the "right to be forgotten")
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: