Cancellation Policy

Last Updated: March 15, 2025

Standard Cancellation Policy

At London Vista Hotels, we understand that plans can change. Our cancellation policy is designed to be fair and transparent while allowing us to manage our reservations effectively.

Standard Room Reservations

  • Cancellations made 48 hours or more before check-in: Full refund of the deposit or prepayment.
  • Cancellations made less than 48 hours before check-in: A charge equivalent to one night's stay will be applied.
  • No-shows: The full amount for the first night will be charged.

Suite Reservations

  • Cancellations made 72 hours or more before check-in: Full refund of the deposit or prepayment.
  • Cancellations made less than 72 hours before check-in: A charge equivalent to one night's stay will be applied.
  • No-shows: The full amount for the first night will be charged.

Special Rates and Packages

Reservations made under special rates, promotions, or packages may have different cancellation policies. These specific terms will be communicated during the booking process and in your confirmation email.

Non-refundable rates and advance purchase rates cannot be cancelled or modified without forfeiting the full payment.

Group Bookings

For group bookings please contact us directly on:

Email: [email protected]

Phone: +91 90566-96880, +91 1902-317478

Early Departure

In the event of early departure, the hotel reserves the right to charge for the entire original reservation. We recommend informing the reception desk as soon as possible if you need to depart earlier than planned.

Force Majeure

In the event of force majeure (such as natural disasters, acts of government, pandemics, etc.), the hotel may consider more flexible cancellation terms. These will be evaluated on a case-by-case basis.

How to Cancel

To cancel your reservation, please contact our reservations team through one of the following methods:

  • Email: [email protected]
  • Phone: +91 90566-96880, +91 1902-317478
  • Through your online booking account (if applicable)

Please have your reservation confirmation number ready when contacting us. A cancellation confirmation will be sent to you once your request has been processed.

Refund Processing

Refunds will be processed to the original form of payment. Please allow 7-14 business days for the refund to appear in your account, depending on your financial institution's policies.

Changes to This Policy

London Vista Hotels reserves the right to modify this cancellation policy at any time. Any changes will not affect existing confirmed reservations.

Contact Us

If you have any questions about our cancellation policy, please contact our reservations team:

Email: [email protected]

Phone: +91 90566-96880, +91 1902-317478

If you have any questions about our policies, please contact us.